I order two and requested they be sent to my home address. It went through my google account which had my old address on it and end up in VA. They did not want to help me at all. TO send it back on my own through UPS would be $140 for something I paid $180 for. I offered to pay for shipping if they would let me go through their account for a better rate. So far no response. Never again and will tell all my friends. When I talked to UPS store they told me they had lots of complaints against company from customers returning products. Returns are a disaster
"Just a few minutes after submitting this complaint, I was contacted by the company. He mentioned this site!! It worked! My husband is so ecstatic, he did not believe it would help. THANK YOU THANK YOU THANK YOU"