efaucets.com Support Ticket

returns and refunds

Created By: grcr4748's Picture grcr4748 Last Reply: grcr4748's Picture grcr4748
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0

Recently I made a return to efaucets.com , I am entitled to a refund according to their phone representative. efaucets.com representatives tell me the refund has been made, but the bank indicates they have not received a credit. Someone is lying and I think I choose to believe the bank. This has been going on with impersonal "Dear Valued Customer" e-mails going back and forth between efaucets.com and myself. All I get is redundant repetitive double talk from efaucets.com. "Have contacted the bank?" "Well we issued a credit, it must be there" I ask them to verify they have issued the credit and all I get back is "yep we issued it" no cancelled check no EFT verification of funds received. I wouldn't wish this cat and mouse game on anyone. Do yourself a favor and find another on line seller/vendor.


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